Job Description

Barista

Hugos Lake of the Woods - Store #15 - Main Ave - Baudette, MN 56623

Salary Range $13.00 - $15.00 Hourly Position Type Full Time or Part Time Job Shift Any

Description

Job Purpose: As a Barista at Hugo's Lake of the Woods (Caribou), you will be the face of our coffee service, providing exceptional customer experiences while preparing and serving high-quality beverages and food items. Your role is pivotal in ensuring customer satisfaction through efficient service, product knowledge, and adherence to health and safety standards. Key Responsibilities:

• Greet customers warmly and assist them in a friendly and efficient manner.
• Take customer orders accurately and efficiently, ensuring a positive interaction.
• Prepare and serve beverages according to Caribou standards, ensuring consistency and quality.
• Prepare food items, including pastries and sandwiches, adhering to company recipes and presentation standards.
• Operate the point-of-sale system/register with accuracy, handling cash and card transactions securely.
• Maintain cleanliness and organization of the coffee station and seating area, ensuring a welcoming environment.
• Conduct inventory checks and assist in stock management to ensure smooth operations.
• Adhere to food safety, sanitation, and health regulations to ensure a safe environment for customers and staff.
• Demonstrate product knowledge and make recommendations to enhance the customer experience.
• Collaborate with team members to ensure smooth operations and a cohesive work environment.

Benefits:

Full Time - Health, Dental, and Vision Insurance, 401k, Paid Time Off, and Holiday Pay.

Full Time and Part Time - Employee Discount and Time & Half Holiday Pay.

Qualifications

Required Education: High school diploma or GED - Caribou provides on-the-job training Preferred Education: Some post-secondary coursework in hospitality, food service, or customer service (optional) Required Experience: No prior experience required Preferred Experience: 1+ year of experience in food service, café, or customer-facing retail - Experience with POS systems or cash handling - Familiarity with coffee preparation and espresso machines Required Skills and Abilities: Customer service and communication - Ability to follow recipes and beverage preparation guidelines - Attention to detail and accuracy in order taking and preparation - Teamwork and reliability in a fast-paced environment - Multitasking and time management skills - Basic math and cash handling proficiency - Physical stamina for standing, lifting, and performing repetitive tasks - Commitment to cleanliness and adherence to food safety standards

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